FKAA PROVIDES IRMA BILLING RELIEF

Florida Keys – October 4, 2017 –  Due to service interruptions from Hurricane Irma the Florida Keys Aqueduct Authority (FKAA) will be estimating customer bills in September based on the prior year’s consumption.  Customers will also receive a 50% discount for September consumption.  This discount will be posted on the customer’s September or October bill or a combination of each bill depending on the billing cycle.

This estimation and discount provides two advantages to the customer.  First, it negates any excess water use due to leaks and extra cleaning during this time.  Second, it only charges for the period potable water was available.

“Our Board of Directors recognizes what a trying time this has been for our customers,” said Kirk Zuelch, Executive Director. “We believe that this provides a fair and equitable billing process for all.”

For additional information contact the FKAA’s Customer Service Department at (305) 296-2454.

[livemarket market_name="KONK Life LiveMarket" limit=3 category=“” show_signup=0 show_more=0]