Update on Sprint’s service

Sprint is making progress on The Keys and today we’ve restored service on five cell sites. In addition, we have two COWs (Cells on Wheels) that are in route there now. We expect to have one on air later today and the second on air tomorrow. This will provide some additional coverage to the area as we continue to work to get wireless service fully restored for our customers.

We are also extending our offer to proactively waive all text, call and data overage fees for our Sprint, BoostMobile and Virgin Mobile customers who are in the Florida Keys, Puerto Rico and the U.S. Virgin Islands through September 22, 2017.  Our previously announced offer to waive those same overage fees for all other Florida customers remains through September 15, 2017.

Customers are encouraged to use text messaging when possible due to high call volumes and possible network congestion in the local area.

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