National Public Safety Telecommunications Week — help us recognize these important people!

This week is National Public Safety Telecommunications week and during that week, the Sheriff’s Office will be recognizing the diligence and professionalism of our Telecommunicators — Sheriff’s communications officers — who serve in our communications center in Marathon. We would like to encourage others to recognize them as well.

Our communications officers are the first ones to receive your emergency calls and what they do with those calls can often greatly influence the outcome of the event in question. The pressure and stress of the job is high, and the hard work they do every day deserves thanks from all of us. Sheriff’s Office telecommunicators have a tremendous responsibility — they not only dispatch law enforcement in the county, but also fire departments, paramedics and the Trauma Star helicopter — the last of which also requires a dedication as telecommunicators are required to keep track of the helicopters and their location in the air.

Since 1968, 911 has served as the vital link between the American public and emergency services, and it is with great pride that our highly skilled public safety communications officers who have contributed substantially to the apprehension of criminals, suppression of fires, and treatment of patients be recognized for their efforts.

“Our communications officers play a very critical role in our efforts to keep this community safe,” said Sheriff Rick Ramsay. “These officers have one of the most stressful jobs in law enforcement in terms of dealing with people in times of crisis, making sure our deputies and detectives stay connected, which often ensures their safety, and they do it all so well that sometimes residents may forget these unseen ears of law enforcement. This week is a great time for all of us to remember them and to thank them for all the hard work they do for all of us.”

Public safety agencies nationwide take one week a year — the second full week in April — to recognize the pivotal role played by telecommunicators, dispatchers, communications operators, communications officers, radio control personnel — ALL those people, by whatever job title, who utilize telephones, radios, computers and technical skill to provide support to law enforcement, fire services, emergency medical services and other governmental field personnel.

The Monroe County Sheriff’s Office would like everyone to take a little time to think about the crucial role played by our Sheriff’s Office communications officers. They handle thousands of phone calls, dispatch deputies, firefighters and paramedics and do their utmost to keep the public safe as they perform one of the most stressful positions in law enforcement. Anyone who wishes to do something to recognize these hard working individuals can email the director of the division, Lt. Charlene Sprinkle at [email protected].

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