Key West Chamber of Commerce presents Conflict Resolution seminar

The Key West Chamber of Commerce wants to help local business owners, employers and workers learn to “work it out.”

Renowned facilitator and author Elisa Levy will present, on behalf of the Chamber, a seminar entitled Conflict Resolution Skills. The seminar will take place from 8:30 to 11:30 a.m. on Thursday, May 26th at the Doubletree Grand Key Resort.

Levy has worked with national governments, Fortune 500 companies and developing nations, teaching conflict resolution, customer service and leadership.

Participants in the Conflict Resolution seminar will learn how to:

  • Understand and identify the causes of conflict
  • Use a three-step technique to negotiate with co-workers and customers to solve problems more effectively
  • Manage emotions that often come up around conflict
  • Mediate conflicts between employees and others
  • Prevent future conflicts by putting follow-up plans in place

Enrollment forms and payment for the seminar must be returned to the Key West Chamber of Commerce by 12:00 p.m. May 24th to guarantee seating. Chamber members and non-members are encouraged to attend.

For information and reservations, call Emily at 305-294-2587 or email [email protected].

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