Disaster Recovery Center to Close in Big Pine Key
ORLANDO, Fla. – A Disaster Recovery Center (DRC) is scheduled to close at 7:00 p.m. Saturday, December 16, in Big Pine Key.
Disaster Recovery Centers offer in-person support to individuals and small business owners. Survivors still needing help may visit any DRC. They may locate one near them by calling the FEMA Helpline at 800-621-3362 (Voice, 711 or VS) or 800-462-7585 (TTY). Helpline numbers are open 7 a.m. to 11 p.m., seven days a week. A DRC locator can be found at www.fema.gov/disaster-recovery-centers or by using the FEMA App.
The DRC is at the following address:
Big Pine Key (Monroe County)
Former Bank of America Building
Hours: Monday to Saturday 9:00 a.m. to 7:00 p.m.
THIS LOCATION CLOSES DECEMBER 16
If you have phone and/or internet access, you may also contact FEMA in one of the following ways:
  • Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service (VRS). If you are deaf, hard of hearing, or have a speech disability and use a TTY, call 800-462-7585.
You may have other needs while visiting a DRC:
  • If you have a disability and require a reasonable accommodation, please see a DRC manager when you arrive.
  • Language translations are offered through Telephonic Interpretation Services in 200 languages.
For more information on Hurricane Irma and Florida recovery, visit www.FEMA.gov/IrmaFL, @FEMARegion4 Twitter account, or the Florida Division of Emergency Management website.
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