Sales rep last name, Bono pulled the same scam on us during our rerouted cruise that happened to stop at Key West vs New Orleans due to Hurricane. I made a purchase of nearly $700.00 in which I returned 20 minute later. Instead, I purchased $200 in product. They ended up refunding the $700 only to charge that amount to my card again…Totaling $900 in charges when I have a receipt in hand with a purchase total of $215.00, Name of Sales Rep. However, Absolutely no contact info, address, or name of store. Luckily, we had rented a golf cart and I was able to make out a location from the cabby who dropped us off to make return…near the 200th block of Duval near the Irish Pub/Bar.
It’s sickening that these people are trying to screw tourist when tourism is the Industry of Key West. Especially, while Key West is just beginning to rebuild after the Hurricane… We were only the 3rd cruise ship to port there since. Everything else was AMAZING about Key West yet I still leaves a scorned feeling when I think about what happened to us there!! I will get over it because other businesses were so willing to help and genuinely showed compassion towards me when they found out what happened!! So Thank You and we had a BLAST there. The bank is taking care if everything since we reported it immediately upon returning home to Birmingham, Al
Sales rep last name, Bono pulled the same scam on us during our rerouted cruise that happened to stop at Key West vs New Orleans due to Hurricane. I made a purchase of nearly $700.00 in which I returned 20 minute later. Instead, I purchased $200 in product. They ended up refunding the $700 only to charge that amount to my card again…Totaling $900 in charges when I have a receipt in hand with a purchase total of $215.00, Name of Sales Rep. However, Absolutely no contact info, address, or name of store. Luckily, we had rented a golf cart and I was able to make out a location from the cabby who dropped us off to make return…near the 200th block of Duval near the Irish Pub/Bar.
It’s sickening that these people are trying to screw tourist when tourism is the Industry of Key West. Especially, while Key West is just beginning to rebuild after the Hurricane… We were only the 3rd cruise ship to port there since. Everything else was AMAZING about Key West yet I still leaves a scorned feeling when I think about what happened to us there!! I will get over it because other businesses were so willing to help and genuinely showed compassion towards me when they found out what happened!! So Thank You and we had a BLAST there. The bank is taking care if everything since we reported it immediately upon returning home to Birmingham, Al